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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Apollo City 2024 Electric Scooters Recalled for Fall Hazard

Agency Publication Date: July 24, 2025
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Summary

Apollo is recalling about 790 of its Apollo City 2024 model year electric scooters because the weld line on the scooter's stem can crack, causing the stem to break. The firm has received 10 reports of cracking welds, including four incidents where riders fell off the scooter, resulting in one report of abrasions. Consumers should immediately stop using these scooters and contact Apollo for a free replacement stem.

Risk

The weld line on the scooter's stem can crack and break during use, which can cause the rider to lose control and fall, posing a risk of injury.

What You Should Do

  1. This recall involves Apollo City 2024 model year electric scooters with a gray exterior, a headlight, and a rear brake light, with "Apollo" printed on the stem and "Apollo City" on the deck grip tape.
  2. Check the serial number on the bottom of the scooter deck or through the Apollo App; affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764.
  3. Immediately stop using the recalled scooter to prevent the stem from breaking and causing a fall.
  4. Contact Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email support@apolloscooters.co, or visit https://apolloscooters.co/pages/apollo-city/recall to fill out an online form for a free replacement stem.
  5. Alternatively, locate the nearest authorized service repair location at https://apolloscooters.co/pages/locations-near-you to have the replacement stem installed free of charge.
  6. Call the CPSC at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.

Contact: Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.

Affected Products

Product: Apollo City 2024 Electric Scooter
Variants: Gray
Model:
City 2024
Serial Numbers:
4202240300001 to 4202240301236
4202240400001 to 4202240400764
Date Ranges: Sold June 2024 through April 2025

Serial number is located on the bottom of the scooter deck or accessible via the Apollo App.

Product Images

Recalled Apollo Electric Scooter

Recalled Apollo Electric Scooter

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25402
Status: Active
Sold By: Best Buy; Apolloscooters.co; Amazon.com
Manufactured In: China
Units Affected: About 790
Distributed To: Nationwide
Importer: Apollo Imports Inc., of Newark, Delaware
Contact: Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.
Agency Last Updated: July 24, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response