Question 1

Is Apollo America 51000-600 Combination Smoke and Carbon Monoxide Detectors recalled?

Accepted Answer

Apollo America is recalling approximately 50,000 combination smoke and carbon monoxide (CO) detectors, model 51000-600. These white detectors can malfunction and fail to alert residents to a fire or carbon monoxide leak, which could lead to smoke inhalation, CO poisoning, or death. The units were sold exclusively by Vivint through their website, door-to-door sales, and telephone sales between June and October 2024. No incidents or injuries have been reported at this time.

Question 2

What should I do?

Accepted Answer

This recall involves white Apollo America Combination Smoke and Carbon Monoxide Detectors (model 51000-600) with 'Replace by' dates on the front ranging from 2034/June to 2034/October. Check the back of your detector for the 'Apollo' brand and model number 51000-600, then check the front for the 'Replace by' date to see if your unit is affected. Continue using the recalled detector until you receive a replacement; Vivint is sending a free replacement detector to all known purchasers. Install the replacement detector immediately once it arrives. After installation, write 'recalled' on the old unit, remove the batteries, and dispose of the detector in your regular household garbage. Dispose of the primary lithium batteries separately; do not throw them in the trash or curbside recycling. Take them to a local municipal household hazardous waste collection center or a battery recycling box at a retail home improvement store. Contact Vivint toll-free at 800-281-9667, email recalls@vivint.com, or visit www.vivint.com/smoke-co-recall to verify your unit's status or track your replacement. Call the CPSC at 800-638-2772 for additional information regarding this recall.

Question 3

How do I get a refund or replacement?

Accepted Answer

Vivint is sending a free replacement detector to all known purchasers. Consumers should continue using the recalled detectors until they install the replacement detector. Consumers should install the replacement detector immediately upon receipt. Detailed instructions on how to remove the recalled detector and install the replacement can be found here: Replacement Guide. Consumers should contact Vivint with questions about whether their detector is included in this recall or the status of their replacement detector. Once the replacement detector is installed, consumers should write "recalled" on the original product, remove the batteries, dispose of the detector in their household garbage, and dispose of the batteries in accordance with local and state regulations. Consumers can review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning.

Apollo America Smoke and CO Detectors Recalled for Failure to Alert to Hazards

Summary

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What You Should Do

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