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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)

Agency Publication Date: December 31, 2020
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Summary

Anticimex is recalling about 2,750 SMART Connect Mini Devices, which are communication hubs for digital pest control systems. The device's power supply can overheat during charging, causing the plastic casing to potentially fly off and posing both fire and injury hazards. These devices were installed by licensed technicians as part of a service monitoring program between March 2020 and October 2020. Anticimex is offering a free replacement and installation for all affected units.

Risk

The internal voltage regulator can fail, leading to battery cell failure and overheating that may cause the plastic enclosure to forcefully detach or catch fire. One report of this failure has occurred at an Anticimex facility, though no consumer injuries have been reported.

What You Should Do

  1. Check the back of your SMART Connect Mini device to see if it lists model number 300 110 Rev. C.
  2. Immediately stop using the recalled device, but do NOT unplug it yourself.
  3. Wait to be contacted by Anticimex to schedule a free professional removal and installation of a new device.
  4. If you have not been contacted, reach out to Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or visit www.anticimex.com and click on 'Press Release' for more information.
  5. For additional safety questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Contact: Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.

Affected Products

Product: SMART Connect Mini Devices
Model:
300 110 Rev. C
Date Ranges: March 2020 through October 2020

Product Images

Recalled Anticimex SMART Connect Mini Device

Recalled Anticimex SMART Connect Mini Device

Location of Model number on recalled Anticimex SMART Connect Mini Device

Location of Model number on recalled Anticimex SMART Connect Mini Device

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21716
Status: Active
Sold By: The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.
Manufactured In: Thailand
Units Affected: About 2,750
Distributed To: Nationwide
Importer: Anticimex Inc., of Berkeley Heights, N.J.
Contact: Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.
Agency Last Updated: December 31, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response