Anker is recalling about 69,000 Soundcore (model A3102) and PowerConf S3 (model A3302) Bluetooth speakers because their lithium-ion batteries can overheat. There have been 33 reports of these batteries overheating, leading to smoke and small fires, including one report of a minor burn injury. These black and grey speakers were sold exclusively on Amazon.com between March and October 2023. Anker will provide a free replacement speaker to affected consumers who verify their device.
The lithium-ion battery packs inside these speakers can overheat during use or charging, posing a serious risk of fire and burns. One minor burn injury has already been reported in connection with these overheating units.
Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.
Identify unit by 16-digit SN Code on the underside.
Identify unit by 16-digit SN Code on the underside.
Recalled Anker Soundcore Bluetooth Speaker Model A3102016
Recalled Anker Soundcore Bluetooth Speaker Model A3302011r
Recalled Anker Soundcore Bluetooth Speaker Model A3302031
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response