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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Camping & Hiking

Anker EverFrost Powered Coolers Recalled for Battery Fire Hazard

Agency Publication Date: March 7, 2024
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Summary

Anker Innovations is recalling about 5,480 Anker EverFrost Powered Coolers and detachable battery packs because the internal lithium-ion batteries can overheat, posing a fire hazard. The recall covers cooler models A17A0 (33L), A17A1 (43L), and A17A2 (53L), along with the detachable battery pack model A17B0. The company has received five reports of units overheating, smoking, or catching fire, though no injuries have been reported. These dark gray portable coolers were sold at Best Buy, TD Synnex, and kickstarter.com from May 2023 through September 2023.

Risk

The lithium-ion batteries used in these coolers can overheat during use or while charging, which may lead to smoke and fire. This creates a significant risk of property damage and personal injury to anyone nearby.

What You Should Do

  1. This recall involves Anker EverFrost Powered Coolers (Models A17A0, A17A1, A17A2) and Anker Detachable Battery packs (Model A17B0) sold between May and September 2023.
  2. To identify your product, look for the 'Anker EverFrost' name in silver and blue on the side of the dark gray cooler and locate the model number printed on the bottom surface of the unit.
  3. Immediately stop using the recalled coolers and detach the battery pack from the unit.
  4. Contact Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email support@anker.com, or visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim for a free replacement lithium-ion battery pack.
  5. Dispose of the recalled lithium-ion battery pack in accordance with local and state hazardous waste regulations, and do not dispose of it in the regular trash.
  6. Call the CPSC Hotline at 800-638-2772 for more information regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for instructions on how to replace the battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash.

Contact: Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/anker-solix/cooler-battery-recall-pps for more information.

Affected Products

Product: Anker Detachable Battery pack for Powered Cooler
Model:
A17B0
Date Ranges: Sold May 2023 โ€” September 2023

Detachable battery pack intended for use with EverFrost coolers.

Product: Anker EverFrost Powered Cooler 30 (33 Liter)
Variants: 33 Liter
Model:
A17A0
Date Ranges: Sold May 2023 โ€” September 2023
Product: Anker EverFrost Powered Cooler 40 (43 Liters)
Variants: 43 Liters
Model:
A17A1
Date Ranges: Sold May 2023 โ€” September 2023
Product: Anker EverFrost Powered Cooler 50 (53 Liters)
Variants: 53 Liters
Model:
A17A2
Date Ranges: Sold May 2023 โ€” September 2023

Product Images

Recalled EverFrost Battery Powered Cooler Model A17A0

Recalled EverFrost Battery Powered Cooler Model A17A0

Packaging of recalled EverFrost Battery Powered Cooler Model A17A0

Packaging of recalled EverFrost Battery Powered Cooler Model A17A0

Recalled EverFrost Battery Powered Cooler Model A17A1

Recalled EverFrost Battery Powered Cooler Model A17A1

Packaging of recalled EverFrost Battery Powered Cooler Model A17A1

Packaging of recalled EverFrost Battery Powered Cooler Model A17A1

Recalled EverFrost Battery Powered Cooler Model A17A2

Recalled EverFrost Battery Powered Cooler Model A17A2

Interior of recalled EverFrost Battery Powered Cooler Model A17A2

Interior of recalled EverFrost Battery Powered Cooler Model A17A2

Packaging of recalled EverFrost Battery Powered Cooler Model A17A2

Packaging of recalled EverFrost Battery Powered Cooler Model A17A2

Packaging of recalled EverFrost Battery Powered Cooler Model A17A2

Packaging of recalled EverFrost Battery Powered Cooler Model A17A2

Recalled EverFrost Detachable Battery Pack A17B0

Recalled EverFrost Detachable Battery Pack A17B0

Recalled EverFrost Detachable Battery Pack A17B0

Recalled EverFrost Detachable Battery Pack A17B0

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24146
Status: Active
Manufacturer: Anker Innovations Limited, of Hong Kong
Sold By: Best Buy; TD Synnex; kickstarter.com
Manufactured In: China
Units Affected: About 5,480 (In addition, about 160 in Canada)
Distributed To: Nationwide
Contact: Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/anker-solix/cooler-battery-recall-pps for more information.
Agency Last Updated: March 7, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response