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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Audio & Entertainment

AmTRAN Video Recalls to Repair 42-Inch JVC Flat Panel Televisions Due to Risk of Tip Over

Agency Publication Date: September 4, 2014
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Summary

AmTRAN Video is recalling approximately 27,000 JVC 42-inch Emerald Series Full HD 1080P LED flat panel televisions. The stand neck on these units can crack, causing the television to tip over unexpectedly. There have been 16 reports of cracked stand necks, though no injuries have been reported. These televisions were sold at major retailers like Walmart, Costco, and Sam's Club between February and August 2014 for between $370 and $470.

Risk

The plastic neck of the television stand can fail and crack under the weight of the TV. This can cause the television to fall forward suddenly, posing a risk of impact injuries to anyone nearby.

What You Should Do

  1. Check your television to see if it is an affected 42-inch JVC Emerald Series model. Look for model number EM42FTR and a serial number beginning with the letter 'T' on the bottom left of the back of the TV.
  2. If you are using the provided stand (the neck and base), immediately detach the TV from the stand and place the television in a safe, flat location.
  3. If your television is wall-mounted, you should still contact the company for a replacement neck in case you decide to use the stand in the future.
  4. Contact AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.jvc-tv.com and click the 'Safety Notice' tab to request a free replacement stand neck.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use.

Contact: AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.

Affected Products

Product: JVC 42-inch Emerald Series Full HD 1080P LED flat panel television
Model:
EM42FTR
Lot Numbers:
Serial numbers beginning with 'T'
Date Ranges: Sold February 2014 through August 2014

Product Images

JVC Emerald series television, model EM42FTR (front)

JVC Emerald series television, model EM42FTR (front)

JVC Emerald series television, model EM42FTR (back)

JVC Emerald series television, model EM42FTR (back)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14270
Status: Active
Sold By: BJ's Wholesale, Costco Wholesale, Sam's Club, Walmart, and other retail stores nationwide, online at Walmart.com, Costco.com, and other internet retailers from February 2014 through August 2014 for between $370 and $470.
Manufactured In: China
Units Affected: About 27,000
Distributed To: Nationwide
Importer: AmTRAN Video Corporation, of Irvine, Calif.
Contact: AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.
Agency Last Updated: May 28, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response