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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert)

Agency Publication Date: March 13, 2018
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Summary

Amazon is recalling approximately 260,000 AmazonBasics portable lithium-ion power banks because the batteries can overheat and ignite. There have been 53 reports of these units overheating in the U.S., resulting in one report of chemical burns from battery acid and four reports of property damage from fire and smoke. These black, rectangular chargers were sold in six different capacities between December 2014 and July 2017. Consumers should immediately stop using these power banks and contact Amazon for a full refund.

Risk

The internal lithium-ion battery can malfunction and overheat, causing the unit to melt or catch fire, which poses a serious risk of fire, smoke damage, and chemical burns if battery acid leaks.

What You Should Do

  1. Immediately stop using and unplug the recalled AmazonBasics portable power bank.
  2. Identify your unit by checking the back for the AmazonBasics logo and one of the following Product ID numbers: B00LRK8EVO, B00LRK8HJ8, B00LRK8I7O, B00LRK8IV0, B00LRK8JDC, or B00ZQ4JQAA.
  3. Verify the capacity of your unit; the recall affects the 16,100 mAh; 10,000 mAh; 5,600 mAh; 2,000 mAh (with micro USB); 3,000 mAh; and 3,000 mAh (with USB micro) versions.
  4. Contact Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday, or visit https://amazonpowerbank.expertinquiry.com/ to register your product and receive instructions for a full refund.
  5. Follow Amazon's specific instructions for returning or safely disposing of the battery unit according to local hazardous waste regulations; do not throw lithium-ion batteries in the trash.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm.

Contact: Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.

Affected Products

Product: AmazonBasics Portable Power Bank (16,100 mAh)
Model:
B00LRK8EVO
B00LRK8HJ8
B00LRK8I7O
B00LRK8IV0
B00LRK8JDC
B00ZQ4JQAA
Date Ranges: December 2014 - July 2017
Product: AmazonBasics Portable Power Bank (10,000 mAh)
Model:
B00LRK8EVO
B00LRK8HJ8
B00LRK8I7O
B00LRK8IV0
B00LRK8JDC
B00ZQ4JQAA
Date Ranges: December 2014 - July 2017
Product: AmazonBasics Portable Power Bank (5,600 mAh)
Model:
B00LRK8EVO
B00LRK8HJ8
B00LRK8I7O
B00LRK8IV0
B00LRK8JDC
B00ZQ4JQAA
Date Ranges: December 2014 - July 2017
Product: AmazonBasics Portable Power Bank (2,000 mAh with micro USB cable)
Model:
B00LRK8EVO
B00LRK8HJ8
B00LRK8I7O
B00LRK8IV0
B00LRK8JDC
B00ZQ4JQAA
Date Ranges: December 2014 - July 2017
Product: AmazonBasics Portable Power Bank (3,000 mAh)
Model:
B00LRK8EVO
B00LRK8HJ8
B00LRK8I7O
B00LRK8IV0
B00LRK8JDC
B00ZQ4JQAA
Date Ranges: December 2014 - July 2017
Product: AmazonBasics Portable Power Bank (3,000 mAh with USB micro cable)
Model:
B00LRK8EVO
B00LRK8HJ8
B00LRK8I7O
B00LRK8IV0
B00LRK8JDC
B00ZQ4JQAA
Date Ranges: December 2014 - July 2017

Product Images

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18728
Status: Active
Manufacturer: Guoguang Electric Company Limited, of China
Sold By: Amazon.com, Amazon Bookstores and Amazon Pop-Up Stores from December 2014 through July 2017 for between $9 and $40.
Distributor: Amazon, of Seattle, Wash.
Manufactured In: China
Units Affected: About 260,000
Distributed To: Nationwide
Contact: Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.
Agency Last Updated: March 13, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response