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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Amazon Basics Executive Desk Chairs Recalled for Fall and Injury Hazard

Agency Publication Date: October 27, 2022
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Summary

Amazon is recalling about 11,400 Amazon Basics Executive Desk Chairs because the plastic leg base can break during use. These upholstered swivel chairs were sold in black, brown, and white with padded armrests and five wheels, and can be identified by a specific horizontal plastic piece on the bottom of the wheel bracket. Amazon has received 13 reports of these bases breaking, including one incident resulting in a minor shoulder injury. Consumers should immediately stop using the chairs and contact Amazon for a full refund.

Risk

The chair's leg base can break while in use, which can cause the user to fall and suffer injuries. Amazon has already received 13 reports of the base breaking, with one report of a shoulder injury.

What You Should Do

  1. This recall affects Amazon Basics Executive Desk Chairs in black, brown, and white colors sold online at Amazon.com from September 2021 through April 2022.
  2. To identify if your chair is affected, check the bottom of the caster bracket (the part that holds the wheels); only chairs that feature a horizontal plastic piece on the bottom of this bracket are included in the recall.
  3. Immediately stop using the recalled desk chairs to prevent potential falls and injuries.
  4. Contact Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for instructions on how to dispose of the chair.
  5. To receive a full refund, you will be required to upload a photo of the chair's leg base and certify that the chair has been disposed of. Refunds will be issued to a payment method in your Amazon wallet or as an Amazon gift card.
  6. Call the CPSC at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer's Amazon wallet or an Amazon gift card. Amazon is contacting all known purchasers directly.

Contact: Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for more information.

Affected Products

Product: Amazon Basics Executive Desk Chair
Variants: Black, Brown, White, Upholstered, Padded armrests, Five legs with rolling casters
Date Ranges: Sold from September 2021 through April 2022

Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall.

Product Images

Recalled Amazon Basics Executive Desk Chair -black

Recalled Amazon Basics Executive Desk Chair -black

Recalled Amazon Basics Executive Desk Chair -brown

Recalled Amazon Basics Executive Desk Chair -brown

Recalled Amazon Basics Executive Desk Chair -white

Recalled Amazon Basics Executive Desk Chair -white

Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall

Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23704
Status: Active
Manufacturer: Global Furniture (Zhejiang) Co. Ltd., of China
Sold By: Amazon.com
Manufactured In: China
Units Affected: About 11,400
Distributed To: Nationwide
Importer: Amazon.com Services LLC, of Seattle, Washington
Contact: Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for more information.
Agency Last Updated: October 27, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response