AliExpress is recalling about 30 LVOE-branded negative ion hair dryers (model X13) because they lack an immersion protection device required for consumer safety. These handheld hair dryers were sold in purple, pink, light gray, and gold colors and were distributed with various styling nozzles and a diffuser. Consumers should immediately stop using these products and contact AliExpress for a full refund, which requires proof of the device's destruction.
The hair dryers do not have a safety device to stop the flow of electricity if they fall into water while plugged in, posing a high risk of electrocution or serious electric shock. No incidents or injuries have been reported to date.
Consumers should immediately unplug and stop using the recalled hair dryer and contact AliExpress to receive a full refund. Consumers will be asked to destroy the hair dryer by cutting the cord and disposing of it. Consumers must send a photo of the destroyed hair dryers to us_product_recall@aliexpress.com or by replying to the recall email sent by AliExpress. AliExpress is contacting all known purchasers directly.
Units come with three or four nozzles and a diffuser. Packaging label identifies the product as 'Product model: X13'.
Recalled LVOE hair dryers
Recalled LVOE Hair Dryer Plugs
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response