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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Airbags & Safety

Toyota Motor Engineering & Manufacturing: Corolla Cross Recalled for Improper Front-Passenger Air Bag Deployment

Agency Publication Date: December 20, 2023
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Summary

Toyota is recalling approximately 12,575 model year 2022-2023 Corolla Cross vehicles because the front-passenger air bag may not deploy correctly. These specific vehicles were previously inspected at a dealership during a previous recall (23V-384), but the current issue involves an instrument panel that may have been manufactured without the necessary perforations required for the air bag to break through. Dealers will perform a secondary inspection and replace the instrument panel if needed, free of charge.

Risk

The lack of required perforations in the instrument panel can prevent the front-passenger air bag from deploying properly during a crash. If the air bag does not deploy as intended, it significantly increases the risk of occupant injury.

What You Should Do

  1. Identify if your vehicle is affected by checking for a 2022-2023 Toyota Corolla Cross that was previously brought in for inspection under recall number 23V-384.
  2. Contact an authorized Toyota dealership to schedule a free inspection of your vehicle's instrument panel, even if it was previously inspected for this issue.
  3. If the dealer determines your instrument panel lacks the required perforation, they will replace the entire panel assembly at no cost to you.
  4. For additional questions, contact Toyota customer service at 1-800-331-4331 and reference Toyota recall number 23TA16.
  5. Call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and possible replacement of the instrument panel assembly.

How to: Contact a Toyota dealer to have the instrument panel inspected. If the required perforation is missing, the dealer will replace the panel free of charge.

Affected Products

Product: 2022-2023 Toyota Corolla Cross

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V864000
Status: Active
Manufacturer: Toyota Motor Engineering & Manufacturing
Sold By: Toyota Dealers
Units Affected: 12,575 vehicles(252% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: January 26, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 23TA16
Agency Last Updated: July 8, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response