Agfa Healthcare NV has recalled 801 units of its Enterprise Imaging XERO Viewer software, a tool used by medical professionals to view diagnostic imaging like CT scans. The software has a defect that causes reference lines to be placed incorrectly on images when the image data uses a specific format (non-square pixel spacing). This can lead to crosshairs and location markers being displayed in the wrong anatomical position on the screen. Because this tool is used for diagnosis and treatment planning, this misalignment could cause medical errors. Users should check their software version against the affected list and contact the manufacturer or their health system's IT department to ensure they receive the necessary software updates.
The software displays reference lines in the wrong location when images have non-square pixel spacing. This creates a risk of misdiagnosis or mistreatment because doctors may believe an anatomical feature is in a different location than it actually is during an exam or procedure.
Software update and medical guidance
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
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