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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Advanced Instruments, LLC: OsmoPRO MAX Automated Osmometer Recalled for Error Messages and Control Issues

Agency Publication Date: April 29, 2024
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Summary

Advanced Instruments, LLC is recalling 58 units of the OsmoPRO MAX Automated Osmometer, a clinical diagnostic device used to measure the concentration of serum, plasma, and urine samples. The recall was initiated because system error messages can delay the testing of patient samples, and the device may require frequent, unplanned calibrations when control results fall outside the expected range. This issue affects software version 1.5.0.0 and specific serial numbers ending in 'A' that were distributed worldwide. If you use this device, you should contact the manufacturer for technical guidance on how to proceed with testing and calibration.

Risk

Software errors and inconsistent control results can lead to significant delays in critical patient diagnostic testing. If clinical results are delayed or inaccurate due to calibration issues, it could potentially impact patient care decisions.

What You Should Do

  1. Identify your device by checking the model name (OsmoPRO MAX) and the software version (1.5.0.0).
  2. Check the serial number on your device to see if it is one of the 58 affected units: 23030208A, 23050414A, 23050417A, 23010059A, 23040283A, 23010014A, 23020166A, 23040284A, 23020159A, 23050410A, 23030236A, 23020165A, 23020156A, 23020161A, 23030239A, 23030210A, 23030233A, 23030232A, 23020158A, 23030206A, 22111360A, 23020155A, 23030209A, 23040287A, 22111362A, 23020160A, 23040288A, 23010052A, 22111354A, 23010055A, 22111350A, 22111365A, 23010053A, 22111363A, 23030237A, 23010062A, 23010015A, 23030202A, 23030207A, 23040290A, 23030204A, 23020157A, 22111367A, 23030203A, 23030240A, 22111358A, 22111359A, 23040286A, 22111355A, 23030205A, 23020164A, 22111368A, 23030238A, 23010060A, 23010061A, 23020163A, 23010011A, or 22111364A.
  3. If your device encounters frequent system errors or control results outside the expected range, contact your healthcare facility's technical department or Advanced Instruments, LLC directly for support.
  4. Contact the manufacturer, Advanced Instruments, LLC, at their Norwood, Massachusetts headquarters or via the contact information provided in the original notification email for further instructions regarding software updates or device maintenance.
  5. For additional questions, contact the FDA medical device recall line at 1-888-463-6332.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer Technical Support

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: OsmoPRO MAX Automated Osmometer
Model / REF:
OsmoPRO MAX
UPC Codes:
00816068021150
Lot Numbers (58):
23030208A
23050414A
23050417A
23010059A
23040283A
23010014A
23020166A
23040284A
23020159A
23050410A
23030236A
23020165A
23020156A
23020161A
23030239A
23030210A
23030233A
23030232A
23020158A
23030206A
22111360A
23020155A
23030209A
23040287A
22111362A
23020160A
23040288A
23010052A
22111354A
23010055A
22111350A
22111365A
23010053A
22111363A
23030237A
23010062A
23010015A
23030202A
23030207A
23040290A
23030204A
23020157A
22111367A
23030203A
23030240A
22111358A
22111359A
23040286A
22111355A
23030205A

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94330
Status: Active
Manufacturer: Advanced Instruments, LLC
Sold By: Advanced Instruments, LLC
Manufactured In: United States
Units Affected: 58 units
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.