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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment

Cruise LLC: ADS Software Recalled for Improper Post-Crash Vehicle Movement

Agency Publication Date: November 7, 2023
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Summary

Cruise LLC is recalling 950 automated driving system (ADS) software units used in their fleet vehicles. The Collision Detection Subsystem software may improperly cause a vehicle to attempt to pull over to the side of the road after a collision has already occurred. This unexpected post-crash movement can lead to further collisions or secondary injuries. Cruise has already deployed a free over-the-air (OTA) software update to its supervised test fleet and will repair all driverless fleet vehicles before they return to service.

Risk

The software defect causes the vehicle to move unexpectedly after an initial crash, which can result in a second collision or strike individuals nearby, increasing the risk of serious injury.

What You Should Do

  1. Identify if your vehicle is part of the Cruise fleet affected by recall number 23-02 involving the Automated Driving Systems (ADS) software.
  2. Verify if the repair has already been completed; Cruise has deployed an over-the-air (OTA) software update to all supervised test fleet vehicles free of charge.
  3. Confirm that any driverless fleet vehicles you interact with have been repaired, as Cruise is required to fix these units before they return to active service.
  4. Contact Cruise LLC directly if you have specific questions regarding this software update or the status of a vehicle in their fleet.
  5. For additional information, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update

How to: The update is deployed automatically to supervised test fleet vehicles; driverless vehicles will be repaired before returning to service.

Affected Products

Product: Cruise Automated Driving Systems (ADS) Software

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23E086000
Status: Active
Manufacturer: Cruise LLC
Sold By: Cruise LLC fleet
Manufactured In: United States
Units Affected: 950 vehicles(950% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: October 2, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 23-02
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response