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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment

Waymo LLC: 5th Generation Automated Driving Systems Recalled for Software Collision Risk

Agency Publication Date: June 10, 2024
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Summary

Waymo LLC is recalling 672 units of its 5th Generation Automated Driving Systems (ADS) due to a software error that may prevent the vehicle from avoiding poles or similar objects. The recall affects software versions released before May 29, 2024, and map software released before June 4, 2024. This defect was addressed through a software update provided by Waymo at no cost to owners.

Risk

The software system may fail to identify and navigate around stationary objects like poles, significantly increasing the likelihood of a collision with these objects while the automated driving system is engaged.

What You Should Do

  1. Identify if your vehicle is affected by checking for Waymo 5th Generation Automated Driving Systems (ADS) using software versions released prior to May 29, 2024, or map software released prior to June 4, 2024.
  2. Verify if your vehicle has already been serviced, as Waymo indicates all affected vehicles were updated and repaired by June 6, 2024.
  3. If you have questions about the software version currently installed on your vehicle, contact Waymo LLC customer service at their manufacturer recall number R24-002.
  4. For additional information, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Software Update

How to: Waymo has updated the ADS software free of charge for all affected units.

Affected Products

Product: Waymo 5th Generation Automated Driving System (ADS)
Part / Model:
5th Generation ADS
Date Ranges: Software released prior to May 29, 2024, Map software released prior to June 4, 2024

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E049000
Status: Active
Manufacturer: Waymo LLC
Sold By: Waymo LLC
Manufactured In: United States
Units Affected: 672 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: R24-002
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response