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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Tableware

Accompany USA Ceramic Mugs with Cork Bottoms Recalled for Burn Hazard

Agency Publication Date: September 22, 2022
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Summary

Accompany USA is recalling approximately 25,000 ceramic mugs with cork bottoms because they can crack or break when hot liquid is poured into them. This defect poses a burn hazard to users, and the company has already received one report of a mug breaking during use. The mugs were sold or distributed as promotional items and come in white or black ceramic with a cork base, measuring about four inches high and four inches wide. Consumers should stop using these mugs immediately and contact the company for a full refund.

Risk

The ceramic portion of the mug can fail when exposed to hot liquid, potentially causing the mug to shatter or leak and resulting in burn injuries from hot beverages. One incident of a mug breaking has been reported, although no injuries have occurred yet.

What You Should Do

  1. This recall involves Accompany USA Ceramic Mugs with Cork Bottoms, which are approximately four inches high and four inches wide with a ceramic body and a cork base. They were sold in white and black ceramic and may feature various company logos.
  2. Immediately stop using the recalled ceramic mugs to avoid the risk of the container breaking or leaking hot liquids.
  3. Contact Accompany USA at 909-595-0178 from 9 a.m. to 5 p.m. PT Monday through Friday, or by email at rain@accompanyusa.com to receive a full refund.
  4. You can also visit www.accompanyusa.com and click on the "Recalls" link at the bottom of the page for more information and to request your refund.
  5. Call the CPSC at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.

Contact: Accompany USA collect at 909-595-0178 from 9 a.m. to 5 p.m. PT Monday through Friday, email at rain@accompanyusa.com or online at http://accompanyusa.com/About.aspx?ClassID=27 or at www.accompanyusa.com and click on "Recalls" at the bottom of the page for more information.

Affected Products

Product: Ceramic Mugs with Cork Bottoms
Variants: White ceramic, Black ceramic
Date Ranges: Sold May 2021 through April 2022

Mugs measure about four inches high and four inches wide. Often distributed as promotional products with various logos.

Product Images

Recalled Accompany USA Ceramic Mugs in black with cork bottom

Recalled Accompany USA Ceramic Mugs in black with cork bottom

Recalled Accompany USA Ceramic Mugs in white with cork bottom

Recalled Accompany USA Ceramic Mugs in white with cork bottom

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22228
Status: Active
Sold By: Academy; Scheels; Spalding.com; Amazon.com
Manufactured In: China
Units Affected: About 25,000
Distributed To: Nationwide
Importer: Accompany USA, of City of Industry, California
Contact: Accompany USA collect at 909-595-0178 from 9 a.m. to 5 p.m. PT Monday through Friday, email at rain@accompanyusa.com or online at http://accompanyusa.com/About.aspx?ClassID=27 or at www.accompanyusa.com and click on "Recalls" at the bottom of the page for more information.
Agency Last Updated: September 22, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response