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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Academy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards

Agency Publication Date: July 14, 2021
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Summary

Academy Sports + Outdoors is recalling approximately 3,860 Ozone 500 Girls' and Boys' Elevate 24-inch bicycles because the rear shock spring can become stuck. This defect creates a pinch point that has already caused one reported hand injury and can cause the bicycle to stop suddenly, leading to falls. These bicycles were sold at Academy Sports + Outdoors stores and online from October 2020 through May 2021 for about $300. Consumers should immediately stop using the bicycles and contact Academy for a free repair, replacement shock, or a full refund.

Risk

The rear shock spring can compress and become stuck, creating a dangerous pinch point between the spring and the seat that can crush or cut a rider's hand. Additionally, if the spring fails or jams while riding, the bicycle may stop unexpectedly, causing the rider to lose control and fall.

What You Should Do

  1. Check the seat tube of your bicycle for style number 164538 (fuchsia Girls' Elevate 24-inch model) or style number 164540 (black Boys' Elevate 24-inch model) to see if it is included in this recall.
  2. Immediately stop using the recalled bicycle and keep it out of reach of children until it is repaired or returned.
  3. Bring the bicycle to any Academy Sports + Outdoors store location to receive a free repair or a full refund.
  4. Alternatively, contact Academy Sports + Outdoors at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, or email customerservice@academy.com to request a replacement shock with repair instructions or a pre-paid shipping label for a full refund.
  5. Visit www.academy.com and click on 'Product Recalls' at the bottom of the page for additional information and digital instructions.
  6. For further questions regarding this recall, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Refund, Replace, Repair

Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund.

Contact: Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on "Product Recalls" at the bottom of the page for more information.

Affected Products

Product: Ozone 500 Girls' Elevate 24-Inch Bicycle (Fuchsia)
Model:
164538
Date Ranges: October 2020 - May 2021
Product: Ozone 500 Boys' Elevate 24-Inch Bicycle (Black)
Model:
164540
Date Ranges: October 2020 - May 2021

Product Images

Recalled Ozone 500 Girls' Elevate 24 in Bicycle

Recalled Ozone 500 Girls' Elevate 24 in Bicycle

Recalled Ozone 500 Boys' Elevate 24 in Bicycle

Recalled Ozone 500 Boys' Elevate 24 in Bicycle

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21163
Status: Active
Sold By: Academy Sports + Outdoors stores and online at www.academy.com from October 2020 through May 2021 for about $300.
Manufactured In: China
Units Affected: About 3,860
Distributed To: Nationwide
Importer: Academy Ltd., d/b/a Academy Sports + Outdoors, of Katy, Texas
Contact: Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on "Product Recalls" at the bottom of the page for more information.
Agency Last Updated: July 14, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response