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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Vehicles/Motorcycles & ATVs

509 and Polaris Tactical and Delta Helmets Recalled for Head Injury Risk

Agency Publication Date: July 3, 2025
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Summary

About 201,200 509 and Polaris branded helmets are being recalled because they fail to provide sufficient protection during a crash, which can lead to head injuries. The recall covers multiple models including Tactical 3.0, Tactical 2.0, Altitude, Delta, and Mach series helmets manufactured between 2020 and 2025. One rider has already reported suffering a concussion after their helmet detached during a crash. Depending on the specific model and size, consumers are eligible for a refund, replacement, or a repair to the chin strap.

Risk

The recalled helmets do not provide adequate impact protection in the event of a crash. Additionally, the chin strap webbing on certain models with Fidlock® fasteners may be incorrectly routed, which can cause the helmet to detach from the rider's head during a collision, significantly increasing the risk of serious injury.

What You Should Do

  1. This recall involves 509 and Polaris branded helmets including Tactical 2.0, Tactical 3.0, Altitude 2.0, Delta R3L, Delta R4, Delta V, Mach III, Mach IV, and Mach V models.
  2. To identify your helmet, look for the 509 logo, "FIVE O NINE," or "Polaris" printed on the exterior and check for a manufacture date (ranging from 2020 to present) and model name on a label located inside the helmet.
  3. Stop using the recalled helmets immediately.
  4. If you have a 509 branded Tactical 3.0 or a Tactical 2.0 (small or medium size manufactured in 2023), contact 509 toll-free at 877-743-3509 from 7 a.m. to 7 p.m. CT Monday through Friday, or by email at support@ride509.com for a choice of a refund (if purchased online), credit, or replacement helmet.
  5. If you have a Polaris branded Tactical 3.0 or Tactical 2.0 (small or medium size manufactured in 2023), contact Polaris toll-free at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, or via email at Owner.Connections@polaris.com for a choice of a refund, dealership credit, or replacement helmet.
  6. For 509 or Polaris helmets with Fidlock® fasteners, contact 509 or Polaris using the numbers above to receive instructions on how to inspect the chin strap webbing to ensure it is repaired and correctly routed.
  7. Discard any Tactical 3.0 or 2.0 helmets in your local household trash only after confirming your recall status and following the destruction instructions provided on the manufacturer's website.
  8. Call the CPSC Hotline at 800-638-2772 for additional questions.

Your Remedy Options

📋Refund, Repair, Replace

Consumers should immediately stop using the recalled helmets. Consumers with a recalled "509" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact 509 for instructions on how to participate in the recall and to receive a choice of a refund (if purchased online), or a credit to be used on 509's website or a replacement helmet. Consumers with a recalled "509 for Polaris" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact Polaris for a choice of a refund, a credit to use at a Polaris dealership or on the Polaris website, or a replacement helmet. Proof of purchase is not required. All helmets should be discarded in the local household trash after consumers have confirmed their helmet is being recalled by 509 or Polaris and follow the destruction instructions located on the website. Polaris is also providing their customers who have the recalled 509 and 509 for Polaris helmets with Fidlock®, with instructions on how to inspect the webbing on the chin strap to make sure it is repaired, by routing it correctly. 509 and Polaris are contacting all known purchasers directly.

Contact: 509 toll-free at 877-743-3509 from 7 a.m. to 7 p.m. CT Monday through Friday, email at support@ride509.com, or online at https://ride509.com/pages/recalls or www.ride509.com and click on "Safety Recalls" under the "Support" column at the bottom of the page for more information. Polaris Industries toll-free at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.

Affected Products

Product: 509 Tactical 3.0 Helmets (Youth, Mountain, and Trail)by 509
Variants: Youth small (YSM) to large (YLG), Adult XS to 4XL, Various Colors
Date Ranges: All years

Remedy: Replacement, refund, or credit.

Product: 509 for Polaris Tactical 3.0 Helmets (Youth and Mountain)by 509 for Polaris
Variants: Youth small (YSM) to large (YLG), Adult XS to 4XL, Various Colors
Date Ranges: All years

Remedy: Replacement, refund, or credit.

Product: 509 Tactical 2.0 Helmets (Small/Medium)by 509
Variants: Small/Medium, Various Colors
Date Ranges: Manufactured in 2023

Remedy: Replacement, refund, or credit.

Product: 509 for Polaris Tactical 2.0 Helmets (Small/Medium)by 509 for Polaris
Variants: Small/Medium, Various Colors
Date Ranges: Manufactured in 2023

Remedy: Replacement, refund, or credit.

Product: 509 Tactical 2.0 Helmets with Fidlock®by 509
Variants: Adult XS to 4XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 Altitude 2.0 Helmets with Fidlock®by 509
Variants: Adult XS to 4XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 for Polaris Altitude 2.0 Helmets with Fidlock®by 509 for Polaris
Variants: Adult XS to 4XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 Delta R3L Helmets with Fidlock®by 509
Variants: Adult XS to 4XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 for Polaris Delta R3L Helmets with Fidlock®by 509 for Polaris
Variants: Adult XS to 4XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 Delta R4 Helmets with Fidlock®by 509
Variants: Adult XS to 2XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 for Polaris Delta R4 with Fidlock®by 509 for Polaris
Variants: Adult XS to 2XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 Delta V Helmets with Fidlock®by 509
Variants: Adult S to 4XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 for Polaris Delta V Helmets with Fidlock®by 509 for Polaris
Variants: Adult XS to 4XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 Mach III Helmets with Fidlock®by 509
Variants: Adult XS to 2XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 Mach IV Helmets with Fidlock®by 509
Variants: Adult XS to 2XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product: 509 Mach V Helmets with Fidlock®by 509
Variants: Adult S to 3XL, Various Colors
Date Ranges: 2020 to present

Remedy: Repair. Includes stainless-steel glide bar.

Product Images

Recalled 509 Tactical 3.0 Youth Helmet

Recalled 509 Tactical 3.0 Youth Helmet

Recalled 509 Tactical 3.0 Mountain Helmet

Recalled 509 Tactical 3.0 Mountain Helmet

Recalled 509 Tactical 3.0 Trail Helmet

Recalled 509 Tactical 3.0 Trail Helmet

Recalled 509 for Polaris Tactical 3.0 Youth Helmet

Recalled 509 for Polaris Tactical 3.0 Youth Helmet

Recalled 509 for Polaris Tactical 3.0 Mountain Helmet

Recalled 509 for Polaris Tactical 3.0 Mountain Helmet

Recalled 509 Tactical 2.0 Small/Medium Helmets

Recalled 509 Tactical 2.0 Small/Medium Helmets

Recalled 509 for Polaris Tactical 2.0 Small/Medium Helmets

Recalled 509 for Polaris Tactical 2.0 Small/Medium Helmets

Recalled 509 and 509 for Polaris Helmets with Fidlock®

Recalled 509 and 509 for Polaris Helmets with Fidlock®

Correct Fidlock

Correct Fidlock

Incorrect Fidlock Strap Fastener

Incorrect Fidlock Strap Fastener

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25374
Status: Active
Sold By: ride509.com; polaris.com; 509 dealers; Polaris dealers
Manufactured In: China
Units Affected: About 201,200 (In addition, about 26, 800 in Canada)
Distributed To: Nationwide
Importer: Teton Outfitters LLC, dba 509, a Polaris subsidiary, of Rigby, Idaho
Contact: 509 toll-free at 877-743-3509 from 7 a.m. to 7 p.m. CT Monday through Friday, email at support@ride509.com, or online at https://ride509.com/pages/recalls or www.ride509.com and click on "Safety Recalls" under the "Support" column at the bottom of the page for more information. Polaris Industries toll-free at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Agency Last Updated: July 3, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response