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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

360 Electrical Recalls Surge Protectors Due to Shock and Fire Hazards

Agency Publication Date: June 9, 2016
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Summary

360 Electrical is recalling approximately 9,300 surge protectors, including the Idealist (360320), Idealist 2.4 (360321), and Agent (360322) models. These seven-outlet units can short circuit when a non-grounded plug is inserted, which can lead to electrical shocks or fires. The recalled units were sold in black or white at B&H Photo stores and online at Amazon.com and bhphotovideo.com between July 2015 and February 2016 for about $33 to $40. Consumers should immediately stop using these surge protectors and contact the company for a free replacement.

Risk

The internal circuitry of the surge protector can short circuit specifically when a non-grounded (two-prong) plug is connected to the unit. This creates a significant risk of electrical shock to the user or an electrical fire within the device.

What You Should Do

  1. Identify your surge protector by checking for the '360electrical' brand name on the front and the model number on the underside. Affected models are Idealist (360320), Idealist 2.4 (360321), and Agent (360322).
  2. Check the underside of the unit near the model number for an engraved check mark; if there is NO check mark, your unit is included in the recall.
  3. Immediately unplug the surge protector and stop using it to avoid the risk of fire or shock.
  4. Contact 360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday to request a free replacement surge protector.
  5. You can also visit www.360electrical.com, hover over 'Support' and click 'Warranty,' then select 'Agent, Idealist and Idealist 2.4 RECALL INFO' for online instructions.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.

Contact: 360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.

Affected Products

Product: Idealist Surge Protector
Model:
360320
Date Ranges: July 2015 - February 2016
Product: Idealist 2.4 Surge Protector
Model:
360321
Date Ranges: July 2015 - February 2016
Product: Agent Surge Protector
Model:
360322
Date Ranges: July 2015 - February 2016

Product Images

Idealist surge protector, model number 360320

Idealist surge protector, model number 360320

Idealist 2.4 surge protector, model number 360321

Idealist 2.4 surge protector, model number 360321

Agent surge protector, model number 360322

Agent surge protector, model number 360322

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16193
Status: Active
Sold By: B&H Photo stores nationwide and online at Amazon.com and bhphotovideo.com from July 2015 through February 2016 for between $33 and $40.
Distributor: 360 Electrical LLC, of Salt Lake City, Utah
Manufactured In: China
Units Affected: About 9,300 (in addition, about 1,000 were sold in Canada)
Distributed To: Nationwide
Importer: 360 Electrical LLC, of Salt Lake City, Utah
Contact: 360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.
Agency Last Updated: June 9, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response