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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Coaches North America: Tourrider Business and Premium Coaches Recalled for Shock Risk from Outlets

Agency Publication Date: December 22, 2023
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Summary

Daimler Coaches North America is recalling 66 Tourrider Business and Premium coaches from the 2022-2024 model years. The 120-Volt passenger electrical outlets in these vehicles may not be properly secured, which can cause them to detach from their housing during use. Authorized dealers will install a new cavity socket and a quadruple screw connection to ensure the outlets remain safely in place, free of charge.

Risk

If an outlet detaches, it can expose live electrical components, posing a serious shock hazard to passengers and increasing the risk of injury.

What You Should Do

  1. Check your vehicle's make, model, and year to see if it is a 2022-2024 Daimler Tourrider Business or Tourrider Premium coach.
  2. Contact Daimler Coaches customer service at 1-416-624-3558 to confirm if your specific vehicle is included in this recall (Internal Recall Number: 54.10T23277A).
  3. Schedule an appointment with an authorized dealer to have a cavity socket and quadruple screw connection installed on the passenger outlets at no cost to you.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Installation of a cavity socket and quadruple screw connection.

How to: Contact Daimler Coaches customer service at 1-416-624-3558 to arrange a free repair at a dealership.

Affected Products

Product: 2022-2024 Daimler Coaches Tourrider Business
Product: 2022-2024 Daimler Coaches Tourrider Premium

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V893000
Status: Active
Manufacturer: Daimler Coaches North America
Sold By: Authorized Daimler Coaches dealers
Units Affected: 66 vehicles(66% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 13, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 54.10T23277A
Agency Last Updated: February 26, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response